Executive summary
The
following is a preliminary report containing the findings of an analysis of a
specific target market to be followed by a marketing plan regarding the
expansion of Laksala handloom products to the international market, the initial
step of the expansion being to introduce the product to the
Australian/Melbourne market. The preliminary report presents findings which
aids in constructing and understanding the best marketing plan and strategic
congruence points which need to be considered when implementing this action
plan.
The market
in Melbourne, Australia, is one of the most potentially excellent points where
opportunity lies in creating a firm international-based company of Laksala. As
pointed out in the latter part of the report, the legal framework of Australia
provides an ideal scenario for international businesses to enter in their local
market, especially in the apparel industry. Preliminary research also indicated
that the country’s economy faced the global financial crisis relatively better
in comparison to other western countries of the same economic caliber.
The Synergy
Consulting Group has devised the preliminary report, which is to be followed by
the marketing plan, regarding the expansion of Laksala (handloom products) to
the Australian/Melbourne market within the financial year of 2012/13.
The
introduction of the preliminary report discusses the socio-cultural and
economic context in Australia, followed by a discussion of the product as an
innovation and barriers to product acceptance. Following this, an analysis has
been conducted to understand the target market segment in the partitions of advertising
and promotion, pricing strategy (1st financial year), competitive
rivalry, market size (and a model for forecasting sales), and finally,
government participation and related intermediaries.
This
all-inclusive two-fold report communicates an immense reality about the vast
opportunity that lie in Melbourne/Australia for our client’s product. Through
understanding the preliminary market analysis and the marketing plan to be
followed, Laksala would be able to expand into horizons unimaginable, knowing
the returns to be super normal and the entire plan to be feasible, as has been
proved throughout the entirety of the report.
Table of Contents
1. Introduction
The Handloom
fabric Industry in Sri Lanka has a century’s aged history. This hand-loom
weaving patterns has been brought from generation to generation, and thus plays
an important role in forming the Sri Lankan culture and traditions. The Sri
Lankan weavers succeeded in creating a different uniqueness of their own by
changing the traditional woven patterns and color ideas into the gorgeous,
attractive fabric designs (Expo industrial products, n.d.).
Laksala is to
pleasure consumers by giving those excellence quality, novel, modern products
island-wide at reasonable prices whilst ensuring acceptable and happy returns
to the company’s stakeholders. Laksala manufacturers are talented in creating
and distributing attractive hand-loom textile products to the global market with
a variety of designs and colors to tailor to the diverse yet specific demands
of the global market. Sri Lanka’s hand-loom division is one of the low cost but
high earning trades, and statistically, is one which brings in a great
partition of revenue to the country’s economy. The hand-loom fabric export
business is rising as an industry with brilliant projection for Sri Lanka,
especially since the end of the 30 year old war in the year 2009 (Invest Sri
Lanka, n.d.).
The
purpose of preparing this report is to recognize and analyze the main factors
which influence the trade of hand-looms when expanding it in to the
international market, namely Melbourne, Australia.
1.
Social Life and Cultural Dimension
Australia’s
different culture and lifestyle reflects its broadminded democratic traditions
and values, geographic convenience owing to the strategic location of belonging
to the Asia–Pacific region, and the social and cultural influences of the
thousands of migrants who have settled in Australia since World War II. Because of this diverse cultural frame, they
are experiencing different cultural festivals (The National Festival of
Australian Blues Music, Art Festivals, Tattoo, etc) which they use as a tool
for socializing. This type of socialization not only brings together
communities with different value systems, but also brings in profit for various
companies as well as the government (Guide to
Australia, n.d.).
Significantly,
wide-ranging color groups of hand-loom products would add a fresh, new value to
these festivals. Not just as products for sale, but also, as a fashion
statement. Halloween is one festival which is celebrated in most parts of
Australia, including Melbourne. As such, Halloween costumes can be created
through the use of hand-loom products, adding to the variety of the festival,
bringing in a traditional touch, while providing the wearer a pleasant and
unique comfort.
2. Religion
Australia
is a largely Christian country, with around 64% of all Australians identifying
as Christians. However, most other major religious beliefs are also
experienced, in the society (Department of foreign affairs and trade, n.d.). Majority of people prepare
for Christmas months ahead of December. Being an opportunistic company with a
detailed eye for opportune moments, Laksala can
easily target the seasonal time for Christmas as well as the New Year season since
it is known that Australian are of the habit of changing household goods during
these times, which, of course, would include clothing and other products
created using hand-loom. Thus the company can come up with more modern and
artistic designs during those periods. It should also be borne in mind that
trade discounts as well as sales promotions would further induce customers into
buying more of the product during the seasonal times.
3.
Language
English is
the main language spoken in Australia, yet their colorful vocabulary,
pronunciation, phonetics method and jargon ('Strine') can take a lot of getting
used to. This rather unique accent uses a different dialect of English, and is
completely different from UK English or US English. In fact, the Australian’s
have a large population of Gypsies, whose vocabulary mannerism is even more
unique, containing many punctuation and dynamics which would be almost
impossible to recognize as English! Currently, Australia has no stated
certified language. English is spoken by
most of the Australia's population, and thus acts as a substitute certified
language for the whole nation. After English, immigrants talk Italian, Greek,
Cantonese, Arabic, Mandarin and Vietnamese, based on their different culture,
nationalities, and religions (Kwintessential, n.d.).
English
being the most spoken language in the country as well as during business
transactions, promotions campaigns should be designed through utilizing a
simple form of English for the benefit and ease of the retailers. Moreover,
having fluent and confident employees are an essential requirement to
communicate with our retailers in order to get rid of the dissatisfaction of
them, and to ensure that professionalism is highly regarded in the company.
4. Relationships and Communication
Australians do not need long-standing
delicate relationships before they do business with people in the business context,
as opposed to so many cultures. Australians are quite open in their
conversations with others, and this same openness will be extended on
our part.
5. Business Meeting
Etiquette
In industry meetings, their programs are important and moderately
simple to schedule. Punctuality is much more vital in business circumstances.
In fact, early arrival to the place of rendezvous is best (Australia business
etiquette and culture, n.d.).
Meetings are usually peaceful, calm and contented. Sensation, emotions and
feelings are not significant in the Australian business atmosphere.
Giving a
present is not a usual performance during trade. The business set up for
Laksala also would comply with all the above conditions in order to gain
respect and regard in the local market productively, effectively and to grow
recognition.
6.
Negotiating and
Decision Making
Australians are straight in business talks and for most of the time, strive
to achieve a win-win condition during conflicts or ambiguous situations.
Australians get down to business relatively quicker than other western
cultures, with a least amount of small talk and pleasantries. They value
conciseness and they are not impressed through overwhelming much features.
Negotiations carry on speedily, and conflict is avoided, while reconciliation
is valued during an unlikely conflict situation. Moreover, bargaining is not a
first-rate consumer performance in Australia. They will look forward to early
suggestions with a proposal to have a little border for negotiation.
Decision-making is determined at the top of the business, although decisions
are made after discussion with subordinates, which indicates that leadership is
democratic and considerate of followers.
7. Dress Code
The types
of clothing that people wear mirror the cultural diversity in the society just
as much as the difference in climate. There are no laws, rules, regulations and
policy on clothing, but certain types of clothing may be compulsory according
to either safety conditions, or professional requirements. Most companies have
clothing principles, i.e.: standardized uniforms and etc. People dress what
they want outside of the work place—individuals wear for console, the communal
circumstances or the weather. Clubs, show theaters and other places have need
of people to dress in tidy, clean clothes and wear suitable footwear. Australia
does not have representative national clothing, as seen in Sri Lanka. People
from other countries can prefer to wear their national dress. They may be
religious, traditional or customary (Living in Australia, n.d.).
B. Economic analysis
1. Gross Domestic Product (GDP)
The financial system of Australia is one of the largely developed current market financial systems in
the world. Australia’s economy raised 1.3 per cent in the first three months of
this year (2012), owing to the well-built growth in mining and private
investment as well as consumer expenditure. Growth was a healthy 4.3 percent
higher than in the first quarter of 2011, the fastest pace in more than four
years (Business with the wall street journal, n.d.).
This substantiates the economic
flexibility and the relatively high standard of living. Thus when setting up
the business in Australia, Laksala should get hold of a certain assurance so as
to ensure business performance without complications.
2. Inflation Rate
Inflation rate refers to a general increase in prices
calculated against a standard level of purchasing power. Australian inflation rose 1.2% through the year to
the June quarter 2012, compared with a rise of 1.6% through the year to the
March quarter 2012 which indicates the value of the dollar
has improved relative to the previous years, where the profits of the
businesses would gradually increase (Trading economics, n.d.). Laksala
should concentrate about the inflation rate when they putting up a business in
Australia where the net value of the money would ultimately lose its value
should there be a reduction of value of the money.
3. Taxation
Australian government is giving a 2%
of tax cut to every novel industry in their country and as Laksala is new to
Australia, we also get that opportunity and we consider this as a major
advantage for our company mainly because that it will cover our initial
start-up cost at least to a certain sizable level. From the point of view of a
new company entering an international market, it is quite admirable what the
Australian government is doing, since it provides an incentive. Laksala should
be able to capitalize upon this opportunity, providing the company with not
only a very great strength, but also opportunities with the money that we would
be saving.
Australia has also taken steps to
restrict some imports especially to motivate local businesses. Therefore the
Australian government has limited some goods into Australia. Before exporting
our clothing products into the Australia we must consider their restricted
products (Prohibited and restricted imports,
2010) and we have to pay customs, taxes (10% GST on import goods) and duty to
Australian governments based on the quantity of products. However, since our
preliminary research indicates (later on) that there are competitors in the
Australian market with hand-loom products, this in turn shows that hand-loom
products aren’t considered as restricted products according to the Australian
government. However, certain equipment which aid in creating hand-loom or other
material may be considered as restricted, and therefore, Laksala needs to
consider all aspects in relation to the primary product and barriers to entry.
2. The Product
A. Evaluate the product as an innovation as it is
perceived by the intended market
1. Relative advantage
The product itself contains a relative advantage. Laksala hand-loom
is having vibrant color range, good quality, and most importantly, Eco-friendly
material which have high durability. Since this is absolutely handmade
materials, these
products can easily compete with the same products which are created through
the use of machines. Machine generated looms aren’t as beautiful, comfortable,
or eye-catching as much as hand-made looms. At the same time, Laksala has
retained experience and skilled workers where they have not only be trained
well to compete with their competitors, but also have years of experience in
designing handlooms (Laksala, n.d.). Currently, the Sri Lankan garment industry
has a broader recognition which, in turn, can gain a competitive advantage on
Laksala hand-loom products too when sold in an international market such as
Melbourne, Australia. Furthermore, in
comparison to our competitor’s price, our price is reasonable and also
affordable (as will be described toward the latter part of the preliminary
report through the first year’s pricing strategy). As a business, we consider the
price factor quite important in creating a competitive advantage, and also to
create value in the mind of the customers, where they will know that the
product that they purchase from Laksala is not only of high quality, but also
of an affordable price range in comparison to competing hand-loom companies.
2. Compatibility
From the former research conducted, it
was found that the Australians are looking for rare, valuable products to
arrange their households and to dress themselves. Even in Sri Lanka, it is a common site to see
tourists from Australia parade the local garments, and in the same manner, they
soak up the cultural aspects from any country, especially one which is a
tourism destination. At the same time, locals in Australia highly value and
respect eco-friendly products since they are perceived as environmental lovers.
Laksala hand-loom products are made by using natural raw materials which fit to
the current trend in Australia.
Australia is so large that it
experiences most climatic conditions, from tropical monsoons to hot, dry
weather as well as snow. Generally, however, the climate is warm and temperate;
particularly in the major coastal cities which are a major benefit for Laksala
to extend their products in Australia (Department of foreign affairs and trade,
n.d.). Since the cotton wool and yarns can provide for both hot or cold
temperaments found in Australia; the silkiness and softness of the hand-looms
for the warmer climates, and the warmth of the wool for the colder
temperaments.
3. Complexity
Complexity is high in this product.
Complexity affects the rate of adoption of a new product entering a market in a
negative way. To reduce this negativity, product information such as its
benefits, need to be communicated efficiently and appropriately to the target
market. Another complexity is
manufacturing hand-loom through the weaving machines is a difficult process and
it’ll take more time to come to the end rather than using technology-intensive
machinery.
4. Triability
Laksala hand-looms cannot conduct a
trial since the company sells this product only for retailers and not for the
end users. But the retailers can touch and feel the products softness of
the materials before they decide to bond or sign a contract with Laksala,
thereby deciding whether or not the material complies with the standards and
requirements which they have in mind.
5. Observability
The customers are fond of observing a
new product prior to buying it openly. Customers will be able to prepare for
the new product by looking at the model showrooms, dummies and other methods
arranged by the retailers. Due to the
product characteristic of being tangible, the customers have the chance to
assess the product in all three consumption stages, which are pre-purchase,
purchase and the post purchase stages. Furthermore, observability will
occur through positive word of mouth. Once the product is purchased by members
of the Australian community, it is hoped that they will take pleasure in the
new product and tell their family and friends about the new product’s high
quality and other valued features on the market.
B. Major problems and resistances to product acceptance
based on the preceding evaluation
Easy sailing throughout the first
year of operations is impossible for any company belonging to any industry
especially when working under international and globalized circumstances. Thus
it is only to be expected that there will be certain complications in product acceptance
in Australia, which are described through pre-planned evaluation of the market
segment.
One issue which has already been
mentioned is one which any company faced in the modernized, globalized business
world of today: competition. Companies and organizations which have been
established in Australia for a longer period have the competitive advantage
against Laksala in experience of the target market, positive recognition and
perception of the target market and brand loyalty among the target market.
These are issues which will create a challenge of a certain magnitude, at least
for the first year of operations when Laksala initially begins. However, this
minor drawback is dealt with through a carefully created IMC plan catered
targeting the target market as well as through excellent pricing strategies for
the first year of operations.
Another
issue that was found was regarding finding retailers for the product with the
storage facilities since the product is new to the market. In order to overcome
this difficulty, Laksala shall build up a strong and energetic sales team
consisting of people belonging to diverse ethnic groups within the urbanized
area of Melbourne in order to create and maintain win-win relationship with
potential retailers before entering into contractual and legally binding
procedures. .
The final issue identified is less
awareness about our products’ existence. New businesses starting up in foreign
markets will face this difficulty regardless of the industry. Thus it is
important that we need to come up with good marketing strategies to overcome
this problem. Furthermore, certain Australian communities have a negative
attitude towards the Asians and since we belong to an Asian country, this needs
to be considered carefully. The threat here is that many Australians wrongly
believe that all Asian products are low in quality, just because the price if
affordable. Therefore an initial concern for Laksala would be to use IMC
strategies in changing this negative perception toward Asian products.
3. The Market
A. Describe the market (s) in which the product is to be
sold
A market plays a very important part
in any organization. Production and distribution depends heavily on the
marketing of a product. Therefore the market of a product is quintessential and
contributes heavily to the succession of the organization.
We have identified Melbourne,
Australia as the best place to introduce hand-loom products. There are 18.2%
Asians who are involved in tertiary education and also employed living in
Melbourne. Most of the Sri Lankans live in Melbourne comparing to other suburbs
of Australia. This is one of the reasons why Laksala concerns in, not
initiating to other states but, Melbourne.
1. Geographic region (s)
Melbourne
is a local government area in Australia. This city has 36 square km of area and
according to recent researches population of 93,625 by 2011. The population
density of Melbourne is higher than all Australian capital cities combined
together which are 540 people per sq km. (Australian Bureau of Statistics,
2010-11)
The main
advantage of introducing Laksala hand-loom products in Melbourne is the target
customers. Although we are also targeting local Australians having Asian
people, mostly the Sri Lankan’s who are familiar with our products brings out
many benefits. This benefit will create many opportunities in marketing aspects,
especially positive word of mouth.
Below is
the map of Melbourne which shows the geographic area where hand-loom products
are to be introduced:
2. Forms of transportation and communication available in
that region
2.1
Transportation
Melbourne
has the second highest rate of public transport usage and also the world’s
largest tram network. The city has many effective ways of transport like the
largest freeway network in Australia, two major passenger airports and the port
of Melbourne, Australia’s busiest port for containerized and general cargo.
As
we have planned to ship our hand-loom products to Melbourne, Australia, having
an effective transportation gives us a competitive advantage. We have chosen
shipping because of having the advantage of transporting large amount of stock
to one place to another. However even though it’s cheap there are some
disadvantages like having to face climate changes, the time it takes to
transport, as well as certain custom issues.
Trucks
can be the safest and fastest transport method to be used within the locality
of Melbourne. As Melbourne is known for having efficient transport systems for
internal transportation, trucks can be used from the Airport or Harbor to the
warehouse. Having large space to pack the products can also be considered as an
advantaged for the decision to choose transportation via trucks.
2.2
Communication
We
are selling our products through retailers. But to earn the shelf space in
supermarkets we need the final consumer to be aware of our product. To communicate our product to the consumers
we can use advertising. Most of Australian people are working, unlike Asians.
Hence they are heavily familiar with print medias, internet, billboards and
direct mails and also we use television advertisements and radio announcements
(Australia-A Guide to the Market.-Direct Marketing, n.d.). Other than that we,
can also use car tops and air balloons as promotional methods. We will also use
internet facility and provide online shopping through Laksala website as most
of the consumers likes on line shopping to save time. Mails, Video
conferencing, and telephony could be used to contact the Sri Lankan
headquarters to be in constant communication.
3. Consumer buying habits
Buyer needs
In
today’s modern society, many consumers are too busy to take time for shopping.
Therefore more consumers move in to online shopping. Laksala has also
identified the new trends and with the retailers have provided online shopping
for our consumers.
A.
Product-use
patterns
Mostly, hand-loom is known as clothes
with long durability. Unlike in Sri Lanka, in Melbourne there are many seasons;
especially in winter times and during Christmas the temperature get lowest,
reaching an average of 500C. Since our products are more in to thick
and warm clothes, the best demand will be during the winter. However our
decoration line can also provide high income throughout the year, regardless of
the seasonal transitions.
B.
Product feature
preferences
The
quality of a product plays a major role in the consumers mind. When marketing our product, we will be
specifically highlighting the durability and the quality of the product to the
consumers. We will also marketing the different radiant colors and attractively
unique designs of Laksala hand-loom products.
C.
Shopping habits
Australians do most of their shopping
in holiday seasons. At the end of a year, they usually renovate their houses
with new looks. Apart from clothes, we also have many items such as table linen, kitchen Linen, and curtaining. This can be an
advantage for us to improvise upon since we can offer them new, different and
stylish looks to their homes. We can inform them about Laksala hand-loom
products through leaflets, promotions and via mails.
4. Distribution of the product
A.
Typical retail
outlets
It is proposed not to set up retail
outlets in Melbourne as the cost of setting up a retail store there can be
quite costly and it will not be supported by Laksala budget. However Laksala
product will be sold in several established retail stores in Melbourne.
B.
Product sales by
other middlemen
Few other merchant middlemen too will be used for this purpose. A few
selected middlemen who own small stores in Melbourne will be used for the
distribution of the product. This method will be less cumbersome and would
reduce start-up costs for the business (Business definition for: middlemen,
n.d.).
5. Advertising and
promotion
A.
Advertising media
usually used to reach your target market (s)
In order for Laksala to obtain shelf space for their products it is
essential to create awareness and demand for the product as well as the brand
in the market. It is also required to promote the product to the middlemen. As
product distribution is limited to Melbourne, it is not advisable to use mass
media for advertising. Internet advertising, especially social media, direct
mail, brochures, magazines and even radio advertising can be used to create
awareness and demand in the minds of the target market and also the middlemen.
B.
Sales promotions
customarily used (sampling, coupons, etc.)
Both
push promotions and pull promotions will be used by Laksala. Push strategy
involves any marketing strategy that “pushes” its way in front of users without
the user initiating the request. Push marketing is great for generating brand
awareness and promoting a new product or service (Effective Marketing Strategy
push and pull, 2012). Push strategies in the form of trade discounts will be
employed by Laksala to obtain more shelf space from the retailers and other
middlemen.
Pull means your marketing strategy inspires
consumers to demand your product (Pushing vs pulling, 2009). Pull promotions in
the form of competitions and prize draws, buy one get one free promotion where
Laksala will offer for example a small pencil case when purchasing a Laksala bag
and also advertising these in large scale will help create the demand for the
product.
6. Pricing strategy
Types of discounts available
Both trade discounts and consumer
discounts will be offered by Laksala to promote the products.
1. Consumer
discounts
A coupon
entitles a buyer to a designated reduction in price for a product or service.
Coupons are the oldest and most widely used form of sales promotions. Coupons
bear an expiry date and cannot be redeemed after the cut-off date (Consumer
Sales Promotion and Methods of Promotion, 2008). These coupons will encourage
brand switching, stimulate trial for a product and take off the attention from
price.
·
Competitions and price draws
Here some skill of the contestants will be tested and the winner will
walk out with a pack of Laksala products which will, in turn, attract customers
like no other method of discount. This method often creates excitement and
generates interest for a brand, but the problems of administering these
promotions are substantial. One problem is that the game itself may become the
consumer’s primary focus, while the brand becomes secondary. The technique thus
fails to build long-term affinity for the brand (Consumer Sales Promotion and
Methods of Promotion, 2008).
2. Trade
discounts
·
Cash discounts
Cash discounts will be offered to
retailers and middlemen as an incentive for timely payment of their liabilities
in respect of credit purchases (Purchase Discounts, 2012).
·
Bulk discounts
Discounts when buying in bulk will be offered to retailers and other
middlemen. This will encourage them to buy a large quantity of goods at once.
·
Advertising allowances
An
allowance for in-store advertising and promotions will be given to the
retailers. This would not only help promoting the products to the middlemen,
but will also help in promoting the product to the end-user.
1. Competitor’s products
By
analyzing the handloom market for Australia our team have found there are more
direct competitors, importers and buyers, therefore randomly we have taken
leading key challengers Awava Handloom Products: The United Future Foundation
(UFF).
·
Brand name: Awava Handloom Products: The United Future
Foundation (UFF)
UFF
is an organization which is running by Australian NGO operating in Uganda. All
about the UFF is to develop the country’s education, building a combined
primary school and vocational training center in countryside Uganda. UFF is
"breaking the cycle" of poverty.
They have partnered with Awava to develop couture and crafts progresses for their Technical and Vocational Education Training Program (TVET). They are offering training in crafts and skills but also awareness of against women in Uganda. UFF was founded in October 2010, and Awava have agreed a partnership contract which is said, that allows UFF to work with the Awava team to open the Australian market for Awava UFF Handloom and craft products. On the other hand, this will allow UFF to raise funds through the marketing of Handloom products in Australia, at the same time subsidizing to the employment and continued sustainability of Awava crafts workers. Therefore, UFF share a conjoint assurance with Awava to supportable poverty saving through skills education, access to resources, and connections to open marketplaces. According to the Analysis we found that they are the key competitor to our (Name) and we found they have got a greater amount of reputation because they are one of the well-known NGO in Uganda, around the Australians used to know this project formed in Uganda and the Price wise they have lower than us also they have produced different range of prices (The Awava Project, 2011)
They have partnered with Awava to develop couture and crafts progresses for their Technical and Vocational Education Training Program (TVET). They are offering training in crafts and skills but also awareness of against women in Uganda. UFF was founded in October 2010, and Awava have agreed a partnership contract which is said, that allows UFF to work with the Awava team to open the Australian market for Awava UFF Handloom and craft products. On the other hand, this will allow UFF to raise funds through the marketing of Handloom products in Australia, at the same time subsidizing to the employment and continued sustainability of Awava crafts workers. Therefore, UFF share a conjoint assurance with Awava to supportable poverty saving through skills education, access to resources, and connections to open marketplaces. According to the Analysis we found that they are the key competitor to our (Name) and we found they have got a greater amount of reputation because they are one of the well-known NGO in Uganda, around the Australians used to know this project formed in Uganda and the Price wise they have lower than us also they have produced different range of prices (The Awava Project, 2011)
·
Brand name: Standardkint Fabrics
They
are one of the Universal Textile Group, since 1954, in Sydney, Australia and
they have been an essential part of Australia's textile. Standarakint are
supplying to domestic and out of the country and they said 100% Australian made
and owned fabric. Their commitments are proposing higher quality, reliable
supply and quick service to customers in this precise competitive trade. They
are producing a massive collection of weft fabrics in an extensive range of
applications. All fabrics are dyed and finished in their high tech dye hours.
Standardknit Fabrics has operated for emerging collection constantly to provide
extraordinary performance production at the lead of enterprise and creativeness
with the cutting-edge design trends. In this analysis we found they have got a
greater amount of goodwill because they are one of the well-known domestic
company and they have produced different range of prices.
·
Features
We have compared the features that have created and
prepared in the competitors’ products.
Awava Products are Apparel, Hand Bags. Especially, raffia table mats and purses, banana fiber table mats, Napkins and Towels. Standaradknit product lines have clothing such as dyed ladies tops and home use cushion and pillow covers. We know that the demand for made in Sri Lankan handlooms are generally in a greater level around the world. Laksala exclusive products always move with an attraction look our Products are use cotton and silky raw material for the productions. But when we are focusing on Awava they are using basic materials such as organic based materials. And Standardknit’s production raw materials are dyed fabrics.
Awava Products are Apparel, Hand Bags. Especially, raffia table mats and purses, banana fiber table mats, Napkins and Towels. Standaradknit product lines have clothing such as dyed ladies tops and home use cushion and pillow covers. We know that the demand for made in Sri Lankan handlooms are generally in a greater level around the world. Laksala exclusive products always move with an attraction look our Products are use cotton and silky raw material for the productions. But when we are focusing on Awava they are using basic materials such as organic based materials. And Standardknit’s production raw materials are dyed fabrics.
·
2. Competitor’s prices
According
to the price level for the products are not the same, each has own fixed prices
but it is not much difference therefor,
market for the Laksala Handloom market is still opened to compete in
Australia. The pricing strategy of Laksala is not
the similar to the competitors’ prices. As a profit making industry we are much
higher than the competitors. When comparing communal produces: Here we can see several products
Awava prices (Apparel, Napkins and Towels) $ 30 to $ 89
Standardknit
prices (Apparel, Pillows, and towels) $
25 to $ 75
3. Competitor’s promotion and advertising methods
(Awava)
UFF’s public relations methods are pushed by the AWAVA they are the main
organizers to the UFF such as event coordinating, project news, NGO fair
trading Programs, the goodwill of their title is the major advantage. Most of
the workforces who work with them are women (widowed, divorced, handicapped or
from disadvantaged backgrounds). The project provides employees with skills
training and supporting them well, Awava
and UFF get together have done Black Tie and Barefoot Ball 2011 it was
another huge success to their market and at the same time for the social
service activities, with over 650 enthusiastic guests attending, and rose just
over $100,000. Key sponsors for the event are Ridgeview Wines, Coopers,
Canadian Club, Coca Cola, Red Bull and all the generous businesses who donated
prizes for our raffle, live and silent auctions. (UFF, 2010)
Laksala
could run through PR skills as their public relations technique when toward the
inside to Australian marketplace as well, by building an enthusiastic background
through anything organic such as Eco friendly could make them a standard
marketer in Australia.
In
Adverting methods competitors are stick to two main methods that are Internet
based and Commercial newspapers, magazines and monthly National Fair trade
handbooks. In this analysis competitors have covered up with the image gallery
and designed page. Their main target is to attract the clients as their first
step to view their online shop.
4. Competitor’s distribution channels
All
the competitors have similar distribution channels such as Website: online
shopping, Shipping Facilities, Retailers and agents, fiesta markets etc.
C. Market size
Identifying
the market size and the demand that lies for a product is essential, and may
make all the difference between successfully operating in a foreign market, or
failing, resulting in huge profit losses and deteriorating brand loyalty. Thus
understanding the market a company enters into plays a vital role, especially
for a company entering an international market.
Laksala has
created quite a name in the local market as a market leader in handlooms. When
entering the international market, while Laksala will communicate and enter
into deals with retailers in Melbourne, an understanding of the requirements of
the product which the company is placing in the international market should be
considered thoroughly. In other words, the demand for Sri Lankan handloom
products in the Melbourne market should be considered in market size and
profitability. While collecting statistics in relation to demand in Melbourne
can be deemed to be a rather formidable task, certain statistics were
identified in relation to the demand for Sri Lankan handlooms in Australia,
which prove to be positive and perhaps, even beyond what was expected. Detailed
in the subsequent partition is the place that local handlooms have in Sri
Lanka, the support that the government extends to the industry, as well as the
demand factor which will affect Laksala in the Australian context.
Local success and enhancement of
the handloom industry
Considering
the locality, after the end of the war, a tourism boom was seen, an opportunity
which paved way for local handloom production to increase. On January 16th,
2012, when addressing the Australian Deputy High Commissioner Sonya Koppe,
Minister of Industry and Commerce Rishad Bathiudeen stated that it will be
valued if Australia lent a hand in introducing the Private-Public Partnership
model to the handloom sector in the locality. The minister further stated that
the nation is doing everything possible to strengthen the continuation of the
handloom industry in the country, saying that the demand for Sri Lankan
handlooms have been increasing drastically over a period of time. He added that
the government was taking steps to open district level handloom centers under
the private sector management, mentioning that Australian Government support
would be much appreciated to introduce the Private-Public Partnership model to
the local handloom sector (Australia eyes Lankan handlooms, 2012).
This report
further substantiates that bonds between Australia and Sri Lanka in the context
of handlooms is encouraged, while giving the understanding that continual
support will be provided by the country to the handloom industry. In other
words, the handloom industry in Sri Lanka is far from a dying breed of product,
and as such, the continual support received by the local government and the
connection between the Australian government would pave way for product
awareness and lessen international barriers when Laksala enters the
international market of the Australian economy.
Opportunities lying in the
Australian market for Sri Lankan handlooms
During this
meeting between the Australian Deputy High Commissioner Sonya Koppe and the Sri
Lankan Minister of Industry and Commerce Rishad Bathiudeen, upon seeing a
handloom creation by famous designer Senaka De Silva, the Australian Deputy
High Commissioner was thrilled, stating that this project was terrific
(Australia eyes Lankan handlooms, 2012). In other words, the ties between
Australia and Sri Lanka from a handloom context certainly seem to be favorable.
Adding to this, the localities $13 million worth handloom industry is on a
surge upon the end of the war in 2009 and increasing tourism opportunities. Sri
Lankan handlooms are also exported to Italy, Maldives, Germany, France, UK,
Thailand, Netherlands, and Norway (Australia eyes Lankan handlooms, 2012).
When
considering the opportunities that lie in exporting handloom to Australia, it
should basically be understood that handloom would fall under the apparel and
garment industry. Thus when considering the statistics of the apparel and
garment industry in Australia, in the month of June 2012, the trend estimated
for clothing, footwear and personal accessories had increased by 0.5%.
Seasonally adjusted, this figure would be 1.8%. When considering the industry
subgroup for footwear and other personal accessory retailing, this rose by
1.1%, while clothing retailing rose by 0.1%. Thus seasonally adjusted, clothing
retailing recorded an increase of 1.7%, and footwear as well as other personal
accessory an increase of 2.0% (Retail Trade Australia, 2012).
These
statistics show the increase in the clothing industry as a whole, and since
handloom products are part and parcel of the apparel and garment industry, it
could be safely assumed that the demand for hand-looms is on the verge of
increasing, definitely a positive point to consider when entering the
international market.
As seen in
the above graph, throughout the years of 2010 to 2011, there is a drop in
clothing, footwear and personal accessories retailing. However, throughout 2011
to 2012 there can be see an increase in the retailing for each of these
segments, substantiating that there is a measurable and sizable demand for
clothing and apparel in Australia.
Facts for consideration regarding
the target market
In
comparison to people belonging to other western countries, Australians spend
less on clothing, owing to the fact of their casual life style, and moderate
climates. When considering the years 2005-2006, the retail turnover in the
clothing retail stores was recorded as AUD$10.1 billion, which meant that after
adding the sales of clothing in department stores, only about AUD$14 billion
was spent for clothing per annum. In comparison to international standards
rated against western countries with similar economies, this seems to be a
rather minimum amount spent by the population in Australia for clothing
(Weller, 2007).
Due to the
geography seen in Australia, the population spends a comparatively higher
household income on housing, transportation and communication equipment. When
considering the household expenditure data, the three lowest segments of income
earners spend AUD$12.75, AUD$19.50 and AUD$30.68 per week on clothing and
garments respectively. The two highest income earners spend AUD$46.40 and $67.07
per week on clothing and garments respectively (Weller, 2007).
Overall,
upon considering the recent data and trends in the clothing industry in
Australia, the market in Melbourne would be ideal for Laksala handloom
products, since opportunities seem to be on the rise in comparison to the early
2000’s.
1. Estimated industry sales for the planning year
In the
previous segment of this report, a generalized idea was given in a condensed
format as to the market in Melbourne, based on assumptions under the current
Australian economical context. This partition of the report focuses on the past
trends in sales growth, and provides a substantiated forecast on apparel
industry growth in the years to come.
Industry sales over the past 5
years
Not so long
ago, the Australian clothing retailing industry had to endure tormenting years
due to lower consumer expenditure, depreciated values, increasing rentals, and
the global financial crisis, which in turn affected the revenue drastically. In
the past 5 years, up until 2011-2012, it was estimated that the industry
revenue will be 0.8%, where the revenue was expected to increase by merely 0.5%
in the years 2011-2012, for a total value of AUD$12.1 billion. When the global
financial crisis struck the Australian economy, consumer expenditure patterns
changed, affecting the clothing and apparel industry. In fact, an IBISWorld
industry analyst, Kiera Outlaw, stated that due to the economic downturn,
private savings reached a pinnacle since 1984 as the consumers tightened their belts
(Clothing Retailing in Australia Industry Market Research Report now updated by
IBISWorld, 2012).
Industry sales forecast for the
future
Based on
statistical reports and surveys, it has been reported that the Australian
Apparel industry revenue will increase by 1.2% per year, eventually reaching a
value of AUD$ 12.9 billion in the year 2016-2017 (Australian Apparel
industry revenue is forecast to grow by 1.2% per annum to reach AU$12.9bnin
2017, 2012).
Facts regarding sales forecast for
future
According
to statistical data gathered, opportunities exist to grow through the exports
to Australia in apparel such as knitwear, street-wear, children’s clothing,
sports and outdoor wear, fashion for plus sizes, as well as corporate apparel,
which certainly indicates a positive revenue for a veteran handloom specialist
company such as Laksala (Australian Apparel industry revenue is forecast
to grow by 1.2% per annum to reach AU$12.9bnin 2017, 2012).
2. Estimated sales for your company for the planning year
When taking
into consideration past industry growth patterns and the forecasted models
regarding the apparel industry in Australia, the pricing schemes which will be
introduced to the market for the first financial year of operations would be as
follows.
The pricing
strategy for the first year would be a penetration pricing strategy. The
competitive advantage that Laksala hopes to acquire and maintain or the first
financial year of operations is to create a name and to avoid direct
competition with others who have been in the local market for a longer time
period with higher price ranges. With a lower price than competitors, Laksala
would be able to
1. Capture a
fair share of the market for handlooms in the locality of Melbourne
2. Provide
higher quality handloom products for a reasonable price
Once a
sizeable market has been established after the first year of operations, the
pricing strategy could be improvised so as to suit the needs of the constantly
changing market dynamics. However, it is important to have a competitive
advantage when entering a foreign market, especially keeping in mind that the
Indian market exports handloom products to the Australian apparel industry,
further provoking direct competition. The competitive strategy that Laksala
would utilize is to be the market leader in the lower price range, at least for
the first financial year of operations. Once proven among the target market
present in Melbourne, thereafter, the pricing strategies and the market leader
positions can be duly adjusted.
Apart from
a penetrations pricing strategy, trade discounts and sales promotions will also
be carried out during the first quarter of the first financial year in
Melbourne. This would further entice the target market to actually come forward
and try the products, if not to test the quality, at least encouraged by the
low price and the added value that they receive through trade discounts and
sales promotions.
Based on
this strategy, the estimated sales per yearly quarter in the category of
handloom products are forecasted to be 200, and further, within the 2nd
yearly quarter, it is forecasted for this current sales number to double to 400
products per quarter.
D. Government participation in the market place
Governments
involved in international trade. All such business on the market, have been
forced to rules and regulations of the government. Therefore, the exporter of
all, you need to know about trade restrictions of the host country and home
country before entering the business, it is to comply with rules and
regulations of both countries is important. It contains tax exports and
imports, quality standards, safety regulations, etc.
1. Agencies that can help you
v
Sri Lanka Custom
v
Inland Revenue Department
v
Export Development Board
v
The National Chamber of Commerce in Sri Lanka
v
Import & Export Control
v
SLECIC
2. Regulations you must follow
Australia
is regulated open and transparent government policies. Australia is a
democratic provide a very low-risk business environment, the country was stable
politically and economically.
Australia's
tax system, has led to a substantial reduction in business costs. (GST) is
currently at 10% of goods and services tax, which applies to all goods and
services. Corporate tax rate is currently (Australian Taxation Office, 2010) to
30%.
To do
business in Australia / Sydney, to register (ASIC) Australian Securities and
Investments Commission has been mandated. When the business is registered, it
will issue a (ABN), business will be able to start operating company number and
then Australia. After registration is complete, the committee will pay a $ 212
annual fee of review (which is approximately SLR 24000 per year) in Australia.
2.1
Regulatory
standards of the trade
Description
of the trade must be printed in English, must include the weight and quantity,
you must include the name of the country the goods are made. In Australia, has
started the process of anti-dumping against a particular country
(countervailing duty and anti-dumping), which is a certificate of origin, with
bare feet is usually does not apply is not required as well fortunately.
However, Australia has maintained a standard requirement of some limitations.
Finally, the information of the commercial invoice sold, payment method, etc.
(Australian Trade Commission, n.d.) and the price, you must include the name of
the container number, and mark.
In order to
clear the products to effectively deal of hand-woven products to the Sydney
port, shall comply with the above requirements.
2.2
Regulations
regarding packaging
Document is
an important aspect to export goods to another country. To give the
documentation is wrong; the penalty would result in a higher cost. The company,
if you need to register on the Sri Lanka Export Development Board Sri Lanka
Customs, Taxation and export individual articles or any of the commercial value
of exports from Sri Lanka Sri Lanka procedure has been clearly stated.
Exporters
to register the above organizations, you need to generate a business
registration certificate or certificate of the original articles of
incorporation. Therefore, before you export the product to Australia New South
Wales, you must be registered with the agency listed above.
When
Laksala to export the goods to Australia in Sydney, you will need them to
prepare the pro forma invoice, send it to the importer. Pro forma invoice, the
description of the product, has been packing and marking details, including
quality, price, payment terms, and delivery conditions. (Australian Trade
Commission, n.d.).
4. Reference list
Analysis by Industry. (2012,
06). Retrieved 08 04, 2012, from Australian Bureau of Statistics:
http://www.abs.gov.au/ausstats/abs@.nsf/Latestproducts/8501.0Main%20Features3June%202012?opendocument&tabname=Summary&prodno=8501.0&issue=June%202012&num=&view=
Australia - Culture, Customs and Etiquette. (n.d.). Retrieved 08 01, 2012, from kwintessential:
http://www.kwintessential.co.uk/resources/global-etiquette/australia.html
Australia eyes Lankan handlooms. (2012, 01 18). Retrieved 0 04, 2012, from dailyft:
http://www.ft.lk/2012/01/18/australia-eyes-lankan-handlooms/
Australia Inflation rate. (2012, 07 25). Retrieved 08 01, 2012, from rateinflation:
http://www.rateinflation.com/inflation-rate/australia-inflation-rate
Australia Inflation rate. (2012). Retrieved 08 01, 2012, from Trading Economics:
http://www.tradingeconomics.com/australia/inflation-cpi
Australia Introduction. (2012). Retrieved 08 02, 2012, from cyborlink:
http://www.cyborlink.com/besite/australia.htm
Australian Apparel industry revenue is forecast to grow
by 1.2% per annum to reach AU$12.9bnin 2017. (2012,
07 02). Retrieved 08 05, 2012, from PR Buzz:
https://www.prbuzz.com/fashion/66469-australian-apparel-industry-revenue.html
Business Glossary. (2012). Retrieved 08 04, 2012, from allBusiness:
http://www.allbusiness.com/glossaries/middleman/4963243-1.html#axzz23SyHa2nt
Ceylon Handlooms Brand for Promotion of Sri Lanka
Handloom Sector . (2012, 01 11). Retrieved 08 2,
2012, from InvestSriLanka:
http://investsrilanka.blogspot.com/2012/01/ceylon-handlooms-brand-for-promotion-of.html
Clothing Retailing in Australia Industry Market
Research Report now updated by IBISWorld . (2012,
05 19). Retrieved 08 05, 2012, from PRWeb:
http://www.prweb.com/releases/2012/5/prweb9513493.htm
Consumer Sales Promotion and Methods of
Promotion. (2008, 05 31). Retrieved 8 4, 2012, from
Drypen:
http://drypen.in/sales-promotion/consumer-sales-promotion-and-methods-of-promotion.html
Creighton, A. (2012, 06 06). GDP growth surges 1.3pc
for first quarter. Retrieved 8 03, 2012, from theaustralian: http://www.theaustralian.com.au/business/economics/gdp-growth-stronger-than-expected/story-e6frg926-1226385990494
Culture. (2012).
Retrieved 08 01, 2012, from CSU:
http://www.csu.edu.au/australia/culture.html#fes
Effective Marketing Stretegy. (2012). Retrieved 08 4, 2012, from Moosylvania:
http://www.moosylvania.com/blog/effective-marketing-strategy-push-and-pull0/
Handloom. (2012).
Retrieved 008 1, 2012, from Srilankaexpo:
http://www.srilankaexpo.com/index.php/products-a-services/industrial-products/handloom
People, culture and lifestyle. (2012). Retrieved 08 02, 2012, from Austarlian Government:
http://www.dfat.gov.au/facts/people_culture.html
People, culture and lifestyle. (2012, 02). Retrieved 08 02, 2012, from Austarlian Government:
http://www.dfat.gov.au/privacy.html
Purchase Discounts. (2012).
Retrieved 08 04, 2012, from Accounting simplified:
https://docs.google.com/a/learning.acbt.lk/document/d/1Rbg6CL5KkdBXfFUxZ-bFP04pIHGKcyKJxECXw2X5dj0/edit
Pushes Vs Pulling. (2009,
04 08). Retrieved 08 04, 2012, from The MarketR Network:
http://www.marketrblog.com/2009/04/pushing-vs-pulling.html
Sales Promotion. (2012).
Retrieved 08 04, 2012, from Marketing Teacher:
http://marketingteacher.com/lesson-store/lesson-sales-promotion.html
Small Business. (2010).
Retrieved 08 05, 2012, from ACCI:
http://www.acci.asn.au/Our-Agenda/The-Economy/Small-Business
Welcome to Laksala. (2009).
Retrieved 08 02, 2012, from Laksala: http://www.laksala.lk/index.php?lang=3
Weller, S. (2007). Retailing, Clothing and Textile
production in Australia. Retrieved 08 05, 2012, from cfsec:
www.cfses.com/documents/wp29
What are clthing customs. (2012). Retrieved 08 02, 2012, from immi:
http://www.immi.gov.au/living-in-australia/choose-australia/about-australia/au-customs/clothing.htm
(UFF) United Future Foundation 2010, News: Press Coverage- Recent News (Last
updated 23 August, 2011) Retrieved August 12, 2012, from http://www.uff.org.au/news.html
(UFF)
United Future Foundation 2010, Events: Black
Tie and Barefoot Ball 2011 - Another huge success! (Last updated 23 August,
2011) Retrieved August 12, 2012, from http://www.uff.org.au/events.html
The Awava Project 2011, Our Partners:
UFF, Design by atomicheartindustries, Retrieved August 13, 2012 from http://www.awavamarket.com/about-awava/50
Take away any component, and the “house” will fall. The same principle applies to a marketing operations system, and that’s why the diagram below is modeled after the TPS House. b2b competitive analysis
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