Table of Contents

“The single largest way to force an organization is to focus on leadership development. There is approximately no bound to the prospective of an organization that engage good people, raises them up as leaders and frequently develops them”(Maxwell, 2001)

That means the leader is not a simple declaration, it has comprised with many justifications in many contexts. It can be fluctuate from person to person and within the approach leaders behaving and performing through their personal attributes and educational aspirations can clarify an expansive range of procedure in leadership. According to the case study by developing a personal leadership plan, extensively I can demonstrate the understanding of my own leadership type and how to implement it on my genuine aspiration to our future achievements. By referring to the each self assessment tests can broadly evaluate my leadership aspiration that I am drawn in to. From that I can achieve the better performance according to the organisational environment.

Consequently the leadership development plan is essential to identify my contemporary trait behaviours. By analysing various activities through self assessment test such as Big five personality test etc, these activities are important to find out my charisma and Followership style etc. Followership Style is diverse and measured as a considerable part in my development plan because in order to be an successful leader effective Followership style is crucial to identify. Also by implementing this development plan must achieve the convince standard in order for a leadership development plan to be successful.

Key Objectives of the Plan

To improve the decision-making skills and expand the leadership capacity.
To be more proactive about Self-Leadership Development.
To pursue Self-Development because it is important and use it as a motivational tool for goal achievement.
To improve the capability to handle change, collaborating, taking risks and build partnerships and teams and so forth.

My vision

“By the 2020, to be a proactive, synergies employer actuates win-win attitude traits by enhancing the organisation’s reputation and to accomplish its objectives”

2.0 Personal Revelation of Leadership

Leadership is an essential role in to a any organization or society. It engages the way and communicates it to people, inspiring and empowers them to put in to realize organizational accomplishments. Also leadership involve to being deliberately concerted and applying behavioral procedures to construct obligation and accomplish the good effort from the society. Becoming an effective leader is exigent for many new managers, but offers the reward of successful orientating people work to be most effective and effective and achieving excellence in team performance. An understanding of the key strategic thinking, direction setting, communication and inspiring to grant a facilitator for developing skills and a successful management to suit own personality and leadership situation.

“Leadership is a procedure in which an individual takes initiative to assist a group to progress towards the production goals that are adequate to sustain the group, and to organize the needs of individuals within the group that constrained them to adhere it” (Boles and Davenport, 1975)

Successful leaders in business often reveal the following attributes;

· Positiveness, dependability and pro-activeness

· Understandable vision of business goals

· A firm obligation towards meeting distinct goals

· An aptitude to effectively correspond their vision

· Skilfulness in preparing and developing strategies

· A focus on inspiration and setting comprehensible guidelines (“Bizcoach info”, n.d.)

The reality is that anyone can be an effective leader. They just need to discover the right stability between social, moral and business portion of leadership. An effective leader commonly someone that manipulates by example and other people just assist to follow because they believe what they do is the right thing. When thinking of anyone we have looked up to in the past, where they an honest individual that puts others before them? That is the superiority of effective leadership. Being truthful gives a person trustworthiness and consequence in other people confide and believing in that person. Here are some definition from great leader personally interest in.

· Nelson Mandela

“A leader is like a shepherd; he stays after the flock letting the mainly nimble go ahead whereupon the others follow, not realizing that all along they are directed from behind”(Goodreads, n.d)

· Donald Trump

"As long as you are going to be thinking anyway, thinks big."(Trump, n.d)

· Albert Einstein

According to New York Times Albert Einstein mentions “Great spirits have always found aggressive opposition from mediocrities. The latter cannot recognize it when a man does not insensitively offer to traditional prejudices, but truthfully and bravely uses his cleverness and accomplish the duty to communicate the consequences of his consideration in comprehensible form.”(Einstein, 1940)

3.0 Leadership Theories and Models

Several theories and models of leadership have been developed over the years and new theories appear regularly. Leadership theories and models have also evolved to react to changes in the work environment. As work background has become more intricate a pluralist for leaders, new approaches to leadership have essentially replaced those which no longer fully clarify the work of leaders in contemporary association (Dalglish & Miller, 2010)

3.1 Trait Approach

Trait theory assumes that people are both born or not born with the traits that influence them to accomplishment in leadership roles. In certain inherited traits, such as personality and cognitive aptitude, is what inspires effective leadership. Also there are so many studies to determine the most essential leadership traits, while there is getting to attach disagreements, social ability , drive and intelligence are constantly highlighted as key personal aspirations (“Management help”, n.d.)

3.2 Behavioural Approach

Behavioural theories of leadership suggest that leaders are made and not born. Also it is suppose that people can expand as good leaders during learning and experience. It identified three behavioural theories such as:

ü Michigan studies ( Task, Relationship and Participative oriented)

ü Ohio State studies (People oriented and Task oriented)

ü Managerial framework

3.3 Contingency Approach of leadership

In contingency theory of leadership, the accomplishment of the leader is a purpose of various contingencies in the appearance of subordinates, task and or group variables. The success of a given blueprint of leader’s behaviour is contingent upon the demand compulsory by the circumstances. These theories stress using diverse styles of leadership suitable to the needs formed by dissimilar organization situation. No particular contingency theory has been hypothesized. Some of the theories are:

Ø Fiedler’s contingency theory

Ø The path-goal theory

Ø Situational leadership theory

Ø Leader substitute theory

Ø Normative decision-making model

Ø Cognitive resource theory

3.4 Integrative Approach

Integrative approach is that the diversity of choosing what qualities to highlight and where those qualities robust into the investigation. The limitation is that in option and adopting the areas to refer some important information can be overlooked. Researches try to explain why the followers of some leaders are willing to work so hard, making personal sacrifices to achieve the group and organizational objectives, or how effective leaders influence the behaviour of their followers. The significant integrative leadership theories include:

Charismatic leadership

Ø Transformation leadership

Ø Servant leadership

Ø Shared and distributive leadership

Ø Adaptive leadership

Ø Global leadership

Ø Worldly leadership

(For further information please refer the appendix.)

4.0 My leadership style

Form the childhood I have recognized myself as a unique person. I had a precious habit that is always trying to be diverse from behaviour than my colleagues. The day I was born my parents perform me to be a distinctive person as who I want to be. That aspiration makes me stronger to build my own personality that may totally specific and differ. When studying this entire subject I was searching my own leadership style that may really fit to my intact behavior. I hope that may assist to build my future career success to the top level management. According to the leadership theories, integrative approach is that the variety of choosing what traits to emphasize and where those behaviours fit into the investigations. That significant integrative leadership theory includes one of important theory called transformational leadership.

According to the Burns (1978) engaging to followers, values and their intelligence of advanced purpose. Transformational leader significant the complexity in the contemporary structure and have a convincing image of what a new society or organisation possibly will be. This new visualization is linked to both the leaders and followers standards. Transformational leadership is normally passionate, energetic and passionate that may directly really fit to my current educational path way. As a leader it has facilitate me to develops the group capabilities, and when doing the project it’s construct the strategic relationships and also to leading change among the peers. And it can increase the output of individuals. By translating the strategies in to action as a leader I have achieve numerous distinctions within my educational aspirations.

4.1 Charismatic Leadership

Charisma is a procedure, it is relations between the charismatic leader’s behaviour and followers and their requirements and identifications with the leader and the circumstance that calls out for a charismatic leader, such as necessitate for alteration or a crisis. In the charismatic qualities of leaders, the prominence in on how they correspond to supporters and whether they are intelligent to expand followers’ confidence, and influence and convince them to follow.

According to the test “How charismatic am I”, my result shown as 50-60, in this level people are magnetic and extroverted and a natural leader, though i tend to attract enemies. And I am too precisely, because I am stand out from the crowd. I may sometimes feel burdened by the attention and the responsibility of having the followers. Please refer the Appendix 1 for the results.

4.2 Transformation leadership

Qualities and Characteristics for bringing about Transformations

Transformation leaders are charismatic, related to my results above; I have a valuable vision and intelligence of mission, and the admiration, confidence and trustworthiness of group’s members. Practice of encouraging leadership derives from communicating a mental picture with confidence and assurance. Academic inspiration encourages group members to observe old problem or techniques in new ways. Personally I am representative individualized involvement by giving personal awareness to group members (Bass, 1990)

The Transaction character of the Leader

The leader increases people’s responsiveness of the challengers, issues and the promises. And assist people to look beyond self- interest also to explore for self-fulfillment, to recognize to the people for the need for modify. And he or she invests with a intelligence of importance. By committing to the magnitude the leader implements a long range and expansive outlook (Dalglish & Miller, 2006)

According to the transformation leadership I encompass to accomplish various targets in my career life. To understand my leadership abilities I have participated to several self assessments test such as, personality test, Big Five locater, Am I a team player?, Team building skills, Interpersonal Communicational Test and Entrepreneur Test. For the self Analysis of these tests please refer the Appendix 5 for more information.

5.0 The position I aspire

There is a specific position I always dream on. That is to be a top level manager in an organisation that may consist with higher responsibilities of overall hierarchy. According to the job description I have desire (Appendix 2) a Chief executive officer for the management department of inter community hospital. This position involves with entire hierarchy of the organisation by accountable for managing the day to day operations and its entities, and guarantee optimal fulfillment of the institutions contract, mission and viewpoint in reaction to the identified needs of the society, and CEO liable to work intimately with board of directions and leadership of the structured medical staff in increasing the tactical instructions and most important policies of the institution. To success in this position I have to improve my transformation leadership style through understanding the position I aspire. Indication of the capability to expand and work with involved qualified board members and aptitude to cooperate, transmit to, effort with and maintain the actions of highly qualifies staff members and leads them effectively on each task. For more information please refer the Appendix 2.

5.1 Knowledge/ skills and attitudes of the Site

This potion is a top level management category that may need a specific skill set, knowledge and behaviours to be successful in. Especially it has to be in a successful considerate of an admiration for the culture and surroundings connected with administration a composite service organisation in a viable unstable marketplace ambitious impression. To be perfect in this position important area such as, especially to establish and expand dynamic associated with accessible and up-and-coming health care financing. And the CEO is the capability to assign accountability to senior subordinates and allocate them the opportunity to recognize customs and means to realize precise goals and objectives. And experiencing though understanding the nature of the environment and organisational objectives, it can expand the knowledge and skill gap in this position, as well as the Master’s degree in hospital administration, Business Management is important. And the minimum five years of experience as a senior level executive or operating officers are strength to be successful in.

5.2 Critical elements for success

To be a chief executive office is not a short term goal. Personally I have to face various up and down to achieve a higher position. By developing my strengths and reconstruction my weakness to accomplish my career goals are so important to my life aspirations. Below the list mention my knowledge and skill and in order to develop my attitudes between the current positions.

Master’s degree in business administration and management.
Minimum five years of experience in senior level executive or operating officer.
Understanding of the entire organisation culture and how to engaging and mobilizing the workforce.
A practical approach to understand the organisation public and staff.
Responsibility to leading the attempt to generate a persuasive vision that is moving enough to realize both long and short term objectives of an organisation through transformation leadership style.
To be innovative in risk taking abilities of an organisation processes.

According to the Appendix 2.1, to answer the 5 critical Questions for CEO, my career path way has to be stronger with my career objectives. Leadership development plan is more important to understand and analysing my leadership style or model through critical examinations. The current position and the goals that may directly effect to the level that I aspire has a different and by analysing the self assessments test (appendix 5) I can gain a idea of who I am and what personality describe about me to the society, the role that I am willing to play in inspiring and in the future, how my hidden inner strengths and abilities constructive to the organisation.

6.0 Investigation of own strengths and weaknesses

As a bachelor’s degree of management student, I have gain and achieved broadly various skills and knowledge about leadership and its value to my future career life. Within these three years of time I have expanded my strengths by reacting to my weaknesses to accomplish my goals and objectives. Below column has shown my inner strengths and weaknesses of leadership behaviours that I have achieved within these three years of time.

Strengths	Weaknesses
Capability to manage and budget time well with an excess of educational, and extracurricular tasks.	Less awareness about the organisational leadership hierarchy
Experience as a leader by influencing groups and working well on teams by understanding the group dynamics and assist them in a healthy manner where everyone participates.	Unexperienced to apply the leadership knowledge to the societies and to organisation
Cast vision with a different group of people and mobilize them into action.	Unable to manage the stress when team workers are not effective on the tasks.
Critical opinion skills to impartially analyse a circumstances or event.	Hard to manage the team work conflicts.
Established proficiency in leadership and management over the groups of people.	Never believe in luck and fate in group assignments.
Capability to visibly communicative ideas and concepts orally in individual and team settings.
Capable to problem solve in a diversity of conditions and situations to settle on the most excellent potential resolution.

Ø Personally I used to be technically competent as a strategic implication to my future career path way. The day that i have started to study my degree, I read and study on my own by e- learning possibilities and also by web searching on specific professional items. Also I have start to participated in training courses/ conference and seminars inside and outside institutes such as ACBT personal leadership seminar etc. And I always tend to learn through networking and discussions groups. And from my childhood I used to write articles in magazines, real world happenings on the web to may self known as a professional. Personally I always used to share my knowledge with among by competing are arguing with strategically.

From the “Am I a team player test” (Appendix 5) has progressively get to know myself about how to come up to members with grand leadership skills and how to delicacy them well with superior information and by revising goals and objectives about precise responsibilities and how successfully motivate them to support to do perfectly in detailed duties by knowledge and to cultivate with optimistic imaginations

Ø Naturally I am an easy going with my colleagues specially group works, I never tend to work individually, even at the individual assignments we always tend to discuss our ideas and knowledge among friend to make more effective. Depend on this kind of situation naturally I have become the outgoing person to learn about the social, my degree is consist with the marketing, as a marketing student public relation is the most important aspect. This is an practical element of transformational style that i have proved. Through the studies of the degree I have naturally become an outgoing person that may help to generate my inner strengths and to build my self –confidence among the people. I prefer that is the effective and successful way to enhance my leadership abilities to invest to my future career positions.

7.0 Compared current attributes with those desired in the future

Being developing the leadership plan I have survived most important elements to improve personally and it may facilitate to understand my current behaviour and my desired aspiration. The above job description (appendix 2) is a great example to desire goal in the future. There is a gap between my knowledge, skills and attitudes to develop in many areas, such as Master degree in Management. The development of the organisation attributes, skills and experience are important to the top level management.

Ø Communication skills are most important element to a leader. Personally within degree i have developed my communication skills both verbally and non- verbally that may directly effect to be successful in an organisation among others. According to the Interpersonal Communication test (Appendix 5), it has certified that I am able to communicate clearly to others and success in average communication skills, and I am somewhat insightful, assertive when talking to others and relatively comfortable dealing with emotions. This result may facilitate to understand how I have treat to my group members in various team working tasks. The Activity 6.1Aappendix 4, represents that I am more likely on oral communication that will contribute to my charisma.

Ø Current job market entitles today the experience is a weapon to kill the challenge of any vacancy opportunity. But personally I have rejected that opinion half away. I have believed the acknowledgments that I have gained through the degree are specific and equal to the three years of work experience in my university education. But to be in a top level management experience is more important the theory knowledge. In future I plan to start my career life style from the Business development Executive in HSBC as a successful approach.

Ø I have identifies four areas that need to work on most to move towards my desired position through the Transformation leadership style.

ü Development of Transformation leadership aspiration to position I aspire.

ü By understanding the qualities and roles of the leadership style to improve personal educational aspirations

ü By developing higher educational qualification with acknowledgments (Masters, PHD in Management) to get the top level positions in an organisation.

ü By improving organisation experience to enhance personal attributes and skills that may effect to higher position.

8.0 Developing capacity

· Within this entire context I have desire to expose my recognized strengths as well as weaknesses such that I have identified it through the self assessments tests. Specifically according to the “Personality test” (Appendix 5) they have identified important areas that I need to improve such as, I have marginal or no preferences of extroversion over introversion (1%), and I have moderate preference of Institution 38%, Thinking 50%, and Judging 44%. These areas are so important to develop my leadership capabilities. And also I hope by start to working in an organisation that unique aspects have to improve broadly. By participating to the different self assessment test I have survive my weak points in many divers angles. For more information refer the Appendix 5.

8.1 Training

· Leadership Workshops/ Out bounding Training programmer/ Seminars

Successful management and leadership go far clear of the technological aspects of the position and there are dazzling key skills that will establish a strong leader. Training is a one of them. This is a fundamental reason why more business and corporation are turning to professional workshops, seminars and out bounding training to teach their managers proper leadership skills. I personally believe and prefer to participate to these programs to develop my leadership skills as well as to improve my transformation leadership. By participating to the leadership workshops and out bounding training programs, I can enhance my communication styles and it may help to build a strong relationship among the employers. Seminars are taking as a strategic implication that directly influences to expand my inner attitudes and knowledge and to enhance in a practical situation environment.

· As a newly developed candidate I have many skills and knowledge that have to gain end experience broadly about the organisation hierarchy. By working in a organisation I have to express my knowledge and skills step by step. That may give me the confidence how to use each strategy in dependable tasks. I have personally aware how much the leadership practice is important to be in a higher position that I aspire. By developing the transformations leadership qualities and role, I can understand my charisma within the operational organisation. Day today we are learning what is leadership is, and we add and shading that word to the future in various traditions.

8.2 Executive coach

· Executive coach is an important task design to help individuals to expand rapidly. It is work associated and also focused on improving performance or behavior. It is a type of goal-directed appearance of personally tailored learning for a hard executive. Executive coaching can expand my contemporary performance in working environment and it is an important aspiration as for my future leadership methods to be improved.

· People are born with unique features and they are different from their attitudes as well as their personalities. Knowledge and skills also a part of that, my knowledge and skills can be different than to my brother or a friend except my parents. Within this entire leadership development plan, now it has become my soul mate to identified my perfect match that fit to my career path way. Most important different ways that exist to develop my knowledge and skill set. As I mention above I comprise to enhance my education qualification more than to the degree level. By starting to working in an organisation I am able to fix my weak points while getting experience in the executive position. Also by improving the transformation leadership style and identify my charisma can step in to the top level management level in an organisation.

9.0 Success

Mainly my leadership aspiration has improved by analyzing the self assessments test and identifying my future career position and the leadership style that may perfectly match to my knowledge, skills and attributes that I have accomplished within these three years of time. By understanding the current position and the future position that I aspire may influence to contribute the successful strategic integration in my life. It has helped to make own self-confidence stronger than my past. From the result and the analysis of Personality test, Interpersonal communication test, Am I a team player, Team building skills, Big five locater, Self Monitoring test, , The entrepreneur test survive about the reality of my personality behaviors. It may show me the different ways to interact with others.

Taking the Activity 9.7 ( appendix 3) Conflict management style, the table shown that I comprising problem solving style and sometimes I have to force my team participants to accept to resolve the problem where an unpopular action must be taken. From the Interpersonal communication test results I decide to interact other in better way such as, by sharing credits for accomplished ideas and contribute, as a leader to help others, check management attitudes are important. Also it has made my self-confidence stronger among others.

I feel more confidence by developing the leadership plan in many different ways. While understanding my current position or the position to which I aspire has investigated to be successful in my unidentified personality aspiration in that particular position. Charismatic vision gives the meaning to work and the output has increased my confidence and trust as well as inspires the empathetic communication of teams. I hope these are the major step that I have to improve in and how to use the perfect leadership style by identifying the future position. And by compare to the great leadership styles such as Nelson Mandela has defined influence the people to teach the reality of the leadership styles that influence to my transformation leader. And as major consequences I hope this investment may facilitate me to achieve to demonstrate my vision statement as a leader. I optimism this gap between the contemporary position and the desire position can observe by the alternatives that I generate to use as transformation leader.

10.0 Measurement of Improvement

10.1 Career Goals

1. Complete the Business Management degree in 2010-2013

2. Complete the Advanced Diploma in Financial Accounting in 2011

3. Start the first career as Banking Assistant in 2012-2013

4. After continuing the degree complete CIM in 2014

5. Joint to a world recognized bank as the Assistant Marketing Manager in 2015

6. Complete the MBA in 2018

7. Complete the PHD in Melbourne 2022

8. Joint as a director in a foreign bank in Melbourne within the next year

10.2 Career Objectives

Short term (1-3 years)

The day we born as humans, we aim to build every single stage with a reason. In other word, we all are comprised with goals but before we prepared a goal, mainly we consider the objectives that will affect our future career life. After my Advanced level I decided to start my degree in ACBT in 2010/13. It is comprised with two majors such as Management and Marketing. As an extra qualification I was following the advanced certificate of Financial Management Accounting (CIMA) UK, in the same year. My target is to start my first career as a banking assistant in Central bank Sri Lanka. It will help me to achieve the premier professional qualification. Accordingly In a short period of time (2010-2013) it has the power to build the foundation of organizational skills and performance into my future career pathway. To work as Banking Assistant, it will provide the favorable nature and experience of diverse customers and public relations and will help with customer journey (customer relationship Management), and bring expertise of typical banking work activities.

Medium Objectives (2013- 2018)

With the 3 years of Assistant experience as the next stage I decide to complete the CIM (chartered Institute of Marketing) final year in NEXT business School. According to the structure of my organizational environment as an extra qualification I have determined to participate the part time in banking exams which certified by the central bank of Ceylon. Expertise areas in Marketing and Accountancy stream bring me to a higher performance and promote me as Assistant Marketing Manager at HSBC. That is my foremost winning track in my career life to start my MBA in ACBT in 2015.Within the 2013 to 2018 I desiderata to complete my Major educational and organizational paces in Sri Lanka. By 2018 I formally qualified person in Marketing as well as Accountancy. That professionalism pushes me to higher standard level in organization with expert knowledge and skills which may constructive to the marketing division of HSBC bank.

As a long term intention I have settled to transfer Australia to start my PHD in Melbourne. The almost seven years of organization experiences that I have gained through the HSBC bank is the direction to join as the Head of Marketing in Commonwealth Bank. By completing the higher standardize PHD (2022) in Melbourne, will grant me to promote as top levels in commonwealth bank. In each goal in my life have suggested a one obsession that is, I always intend and deserve as a truthful person to my organization and to help to survive the best lucrative prospect to its future diffusion.

11.0 Measurement Instruments

11.1 Time Plan

Time Duration	Activity
2010-2013 2011	Successfully completed the Bachelor of Management at ACBT Completed the Advanced certificate In Financial Accounting course at NIBM.
2013 2013-2014 2015	Joint as a Banking Assistant for Central Bank Complete the CIM Final year. Start up the MBA level in ACBT and joint as the Assistant marketing Manager of a foreign bank in Sri Lanka.
2018	Complete the MBA and joint to the Commonwealth bank in an Australia as the Marketing Manager.
2018 2018-2022	Start up the PHD In Melbourne Complete the PHD and promote as the Chief Executive Director in Commonwealth bank.

12.0 Conclusion

In 2010 I have start to complete my degree with a broad vision, that is By the 2020, to be a proactive, synergies employer actuates a win-win attitude traits by enhancing the organisation’s reputation and to accomplish its objectives, to achieve this vision I have generate my own style and path way to my personality, leadership development plan is an important process that may facilitates to my future carer life. Understanding my current position and leadership position that I am aspiring contribute the reality of what knowledge, skills and attitudes personally have to develop and improve. By analysing the strengths and weaknesses I contain followed my inner abilities and how to improve it from the leadership strategies and how to regulate my weaknesses to convalesce. Self assessment test helped to identify my leadership skills and strengths that may valuable to the organisation. Such as Team player skills, Communication skills, Big five personality etc. Developing capacity section gave me a chance to understand my improvements areas in training, experience and education knowledge and develop more skills in leadership. Considering on that I include found the four areas that direction to my path way to be in a top level management. End of the day there is a only one thing we always hope, that is the success, by developing the leadership aspiration, today I am wealthy with my real leadership position and personality to implement strategically to the workplace culture and that formulate me stronger with my confidence to persuade with success for my future career goals.

13.0 Reference list

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14. 0 Appendix 1

Authority/Power of Leadership

One of the traditions that leaders apply influence is through the use of authority or power. The use of power influences goal achievement and interpersonal affiliation because it governs behavior and standardizes resources. The organizational managers’ perception of power is important because they verify the variables that will influence their unique group. Power can be based on a variety of forces,

· Legitimate power

Also it is referred as position power because it is the authority the leader has based on an official responsibility that he or she is behaving. These types of leaders are appointed, designated, selected or evolving but the members all distinguish this person as the one who is legitimately in charge (Stogdill, 1985, p.293)

· Coercive power

It is the power that is moving toward from a person’s ability to penalize. From the perception of followers, it’s one of the mainly noticeable types of power a leader has. Also excellent leaders apply coercive power only as a last alternative. In today’s complicated and intricate workplace, excessive use of coercive power unleashes impulsive and destabilizing forces which can eventually emphasize the leader using it consequently in the small time; it relies in terrorization to do so and will fail badly if used as the solitary base for exerting persuade (Stogdill, 1985, p.293)

· Reward power

By using the reward power, for occurrence, can have an additional optimistic impact on performance. Regularly, substantial rewards such as financial bonus and holiday time are sources of power, but more often rewards are insubstantial. Delivering goodwill, donating appreciation and giving respects is all behaviors any member of an organization can apply reward power (Stogdill, 1985)

· Expert power

Expert power stands when managers judge a person to be experienced in a defined area. The personality of the capability can be particular awareness, aptitude, or talents that others distinguish at higher. To observe to exert power, the motivating occurrence is that being a specialist is not sufficient, the additionally must recognize the individual as an expert and treat him or her consequently.

An added type of power that can be associated with expert power is Referent power. Generally organization compliments a person who is knowledgeable and responsible. The leader can obtain referent power by being a specialist in an agreed filed. By times and individual will obtain referent power but being pleasant, charismatic, honorable, and venerable. Power is not simply that the person can insist, it must be prescribed. Even a legitimate leader, who has been conferred the role of leader, may discover exercising conducting the absolute authority to be faced if followers oppose. The way people decide to use authority depends on the circumstances and the personality style (Henman, n.d.)

Leadership Styles

Leadership style, it is more than leadership traits, establish leader effectiveness. Style is associated to one’s form of organization behavior. The pioneer style or method of dealing with the organization managers and communicating with them contributes to or detracts from the managers’ overall functioning. There are three general entries for these connections (Lippitt & White , 1943)

Authorities or autocratic leadership confides on legitimate, coercive and reward power to persuade others. Leaders are forceful, autocratic and parental in their dealing with the groups. In other words, when a leader continuously uses authoritarian leadership, the managers not succeed to expand a sense of possession of their work. They will effort if they watched, but perhaps since they do not feel a part of the assessment making process; they are not aggravated to do more than completely compulsory. Also they may develop into familiarized to the parental supervision of an autocratic leader and rely on it for inspiration (stogdill, 1974)

Democratic leaders, distribute the decisions making procedure. Members are liable to be more fulfilled and less aggravated when they participate a part in the group’s implementation. Sometimes the chosen leaders will still compose the final judgment after consulting the group members, but they experience more validated if their thoughts are measured, and they are usually more inspired to realize the judgment (Stogdill, 1974, p. 205).

The Behaviour of Authentic Transformational Leaders

It should also be noted that not all good, moral people are transformational leaders. Transformational leaders engage in idealized influence, inspirational motivation, intellectual stimulation and individualized consideration as they lead their followers.

Idealized influence: Serving as an example of excellence and character; Creating a climate of high standards for task performance and ethical choices
Inspirational motivation: Developing and communicating an ambitious, exciting and morally good vision for the group to achieve; Involving followers, empowering them, and encouraging their development toward that end
Intellectual stimulation: Fostering open discussion of the vision and its implementation
Individualized consideration: Demonstrating genuine concern for followers' development; Providing coaching and mentoring

By demonstrating ethical behaviour and personal character while performing these four types of leadership behaviours, authentic transformational leaders accomplish the most impressive of leadership challenges. They lead their followers through risk taking, personal development and organizational change (Bass & Steidlmeier, 1999)

Appendix 1.1 How charismatic are you test

Appendix 2

JOB DESCRIPTION

PRESBYTERIAN TITLE: President & Chief Executive Officer

INTERCOMMUNITY

HOSPITAL POSITION CODE: 1000

DEPARTMENT: Administration

DEPARTMENT MANAGEMENT:

Board of Directors

12401 Washington Boulevard

Whittier, CA 90602 DATE: April 2006

___________________________________________________________________________

POSITION SUMMARY

The President and Chief Executive Officer is responsible for managing the day-to-day operations of the hospital and its entities; establishing a system for assuring that high quality care is provided; assuring the sound fiscal operation of the hospital while promoting services that are produced in a cost-effective manner; ensuring compliance with regulatory agencies and accrediting bodies while continually monitoring the organization’s service and delivery system; ensure optimal fulfilment of the institutions charter, mission and philosophy in response to the identified needs of the community. Responds to Medical Staff, employees and patients. In addition, the President and Chief Executive Officer will work closely with the Board of Directors and leadership of the organized Medical Staff in developing the strategic direction and major policies of the institution.

________________________________________________________________________________________________________________

SPECIFIC SKILLS NEEDED

Understanding of and appreciation for the culture and environment associated with managing a complex service organization in a competitive, turbulent market driven atmosphere. Evidence of the ability to develop and work with involved, qualified Board members. Evidence of the ability to interact, relate to, work with, and support the activities of highly qualified, dynamic physicians as individuals and members of the organized Medical Staff. Knowledge and experience in establishing and/or developing productive relationships with existing and emerging healthcare financing entities such as HMOs and PPOs. Ability to delegate responsibility to senior subordinates, allowing them the room to identify ways and means to accomplish specific goals and objectives.

EDUCATION/EXPERIENCE/TRAINING

Master’s Degree in hospital administration, public health business administration or management, or related field is required. Minimum of five years experience as a chief executive or operating officer, or as a senior level executive of an acute-care hospital.

DUTIES AND RESPONSIBILITIES

1. Participates with the Board, Medical Staff, and senior management in the development and

1. Implementation of strategic plans.

2. Establishes and attains challenging/achievable patient care, safety, education, and community

3. Service goals while ensuring financial viability.

4. Essential to the provision of community benefits as an expression of our charitable healthcare

5. mission and purpose, each manager/supervisor is committed to the delivery of high-quality,

6. compassionate healthcare and is further committed to supporting the strategic direction of

7. community benefits within PIH and its affiliates.

8. 4. Ensures accountability for demonstrated commitment to improving community health status and

9. addressing societal issues that contribute to poor health, as well as personally working for the

10. Betterment of the community–at-large.

11. 5. Ensures the attainment of hospital objectives through the selection, development, organization,

12. motivation, management, evaluation, and promotion of human resources and through the

13. establishment and maintenance of facilities, equipment, supplies and other required sources.

14. 6. Establishes and maintains communications and relations with the Medical Staff and supports the

15. development of business ventures with them, individually and collectively, that promote

16. cooperation and coordinated effort in accomplishing mutual goals.

17. 7. Complies with regulations governing hospitals and the rules of accrediting bodies, and represents

18. the hospital in legal matters.

19. 8. Ensures that the hospital’s products and services are produced in a cost-effective manner.

20. 9. Ensures that Community Benefits programs are appropriately determined and effectively

21. administered.

22. 10. Fosters a smoothly functioning, efficient organization through anticipating problems and the

23. timely and effective resolution of disruptions.

24. 11. Conducts all of the above consistent with established ideals, standards and policies of the

25. corporation and the ethics of the profession of hospital administration.

TEAMWORK/CUSTOMER SERVICE RESPONSIBILITIES

1. Customer Service Values and Behaviors:

1.1. Value: Each person is treated with respect, dignity, fairness and compassion.

2. Behaviour: Performance is acceptable when everyone is promptly greeted with a smile in a warm and caring manner using the person’s name whenever possible.

3. No matter how I feel, I display a caring attitude.

3.1. Value: Each person displays loyalty and pride in Presbyterian Intercommunity

4. Hospital and upholds the confidentiality of patients, visitors, physicians, and co-workers.

5. Behaviour: Performance is acceptable when concerns/problems with fellow employees and customers are not discussed with anyone other than the person involved or the supervisor.

6. Customer issues and ideas are listened to and appropriate follow-up occurs to create a satisfied customer. I do not make excuses. I do not demean other people or departments.

6.1. Value: Each person demonstrates commitment to open communication.

7. Behavior: Performance is acceptable when openness and acceptance of constructive criticism occurs. Positive communication occurs by complimenting and expressing appreciation to others. I will listen and encourage others to express ideas and opinions

8. Behavior: Performance is acceptable when the initiative is taken to maintain a clean and safe environment. I conduct myself in a manner which respects and preserves equipment and the physical plant. I do not walk by spills, trash or unsafe conditions without assuring that they are attended to promptly by me or appropriate personnel.

PERSONAL QUALITIES:

Professional and businesslike in demeanour; honest and of high integrity; self-confident; assertive; excellent negotiator; able to conceptualize and grasp the “big picture”; results oriented “hands-on” manager; energetic and enthusiastic; intelligent; articulate; diplomatic; flexible; a good listener who is open to new ideas; straightforward; and a “team player”.

COMMUNICATION:

1. Talking or hearing essential to communicate with patients and staff.

2. Good communication skills; reads, speaks and writes English fluently.

3. Bilingual skills in Spanish or Chinese preferred.

SIGNATURE:

Prepared by

Name Date

Approved by

Name Date/Reviewed by Incumbent:/Name Date

(Simone.P, n.d.)

Appendix 2.1

5 Critical Questions for the CEO

1. Are you clear and unwavering in your pursuit of a future that is bold and exciting and that inspires other to action?

2. Does each member of the Executive Team support the vision with the level of passion and commitment required to make it happen?

3. Are your employees sufficiently inspired to produce the specific results you require?

4. Does your company’s culture support the level of results you seek?

5. Are you consistently able to lead yourself and your employees beyond the limitations of the past?

( Levy, 2012)

Appendix 3 Self assessments tests

Activity 1.1 Self assessments

Activity	Often	Sometimes	Never
Developed Goals	2
Developed a Budget	2
Produced a vision	2
Produced a plan of action	2
Produced a public speech		1
Supervised staff	2
Encouraged Participation	2
Created systems		1
Supported people	2
Control a budget staff		1
Initiated change	2
Organized an event	2

Leadership tasks

According to the allocation I have participated in the chart were reasonable depend on my inner strengths that may effect to my leadership accomplishments. Those are reasonable in my opinion as I have shown early development in this area. Also by evaluating this result, I need to be simply stronger here too if I am going to be a leader in the business field in the future, at a national as well as international field.

Management Tasks

As I have shown on the column i have strongly influence on the management task more than leadership tasks. The assessment that I made on management tasks relates to non-office activities. I have to get added experience in organisational level. Specially relate to the participating to the ongoing activities in organisation and how to be modern and energetic depend on the tasks.

Activity 2.4

· As a final year management student in Edith Cowan University, I comprise a major responsibility related to the higher studies. According the time schedule, I have four days of lectures and other 3 days are planned regarding on the group projects and team working task consider on the each subject. Depend on this congestive schedule as a full time student I have planned the week without occurring stress and it is well planned by making my day more effective. After participating in the morning classes I used to go to the library to reference day today studies as a hobby. Also I always make my day enjoyable by listening to music while evening jogging, and as a religious habit everyday 20 minutes I mediate my mind as the effect to in my educational life.

· As a responsible person and well educated person I have never moved away from my duties. Especially in team working tasks regularly I finished my work up to date and update each day studies to my mind. But reasonably as a human i believe in relax, it can make life happy by keeping the responsibilities in a side just for a while and to watch a latest movie or listening to hip hop music.

· As a creative student I am well planned in deliberating studies. In every week before going to the lectures habitually remind the prior week’s study materials and it can formulate my reload from the knowledge and can communicate easily to the current lecture. Other than to the four days of morning lectures as a hobby I have stared some individual lecturing to the school students. According to that every day I can reflect the studies what I have learned the entire degree.

· Nelson Mandela and His Leadership Style

Nelson Mandela, considered by many as a revolutionary leader, helped organize the fight against racism and apartheid in South Africa. (Brink, 1998).Mandela witnessed leadership at a young age when observing his guardian supervising tribal decision-making gatherings. Mandela’s guardian listened in silence for days, never voicing his opinion even after everyone’s opinion was heard. After everyone had spoken, his guardian guided the group to reach a consensus. Later, Mandela used this experience to mold his leadership style (Stengel, 1994).

According to Stengel (1994), Mandela recalled the following lesson regarding leadership from when he was a young cattle herder:

"When you want to get a herd to move in a certain direction," he said, "you stand at the back with a stick. Then a few of the more energetic cattle move to the front and the rest of the cattle follow. You are really guiding them from behind." He paused before saying with a smile, "That is how a leader should do his work" (p.1).

Throughout his battle against apartheid and helping to bring democracy to South Africa, Mandela adopted a democratic leadership style. According to Johnson and Johnson (2006), “Democratic leaders set policies through group discussion and decision, encouraging and helping group members to interact, requesting the cooperation of others” (p. 182).

Mandela believed in the value of the democratic process, even thought he did not always initially agree with the result. Some of his unsuccessful pursuits included when he tried during his imprisonment to have prisoners addressed more respectfully by guards, and later when he attempted to have the national voting age lowered to 14 (Stengel, 1994).

Mandela’s leadership success can be attributed to his use of consensus. Consensus is considered to be the superior decision making process to build commitment and motivation in group members towards group objectives. Using consensus aids in making the best possible decision and utilizes the resources of everyone involved (Johnson & Johnson, 2006). In conclusion, Nelson Mandela is viewed as a revolutionary leader for his ability to empower and motivate others using his strong regard for consensus and the democratic process.

· By developing the leadership impacts by learning it to the deep sea, I can gain the entire capacity of what is ;leadership is and i can reflect those skills in an organisation environment and to implement the right strategy depend on the situation. Regarding to the nelson Mandela he is a person who faced to many problems in his career life as a leaderships leadership statues above make me more strong with his abilities and attitude toward the certain cultural values and elements that we have to face in real world situations.

· As a degree bounded knowledge person by developing the leadership analysis plan may help accomplish my major learning material in leadership unit. It may help to understand and evaluate myself leadership behaviours and skills that help to be the pathway to the organisational level capabilities. By improving the leadership development plan major objective should be that. This can just a simple step, within an entire degree I have experienced many team working skills by leading the major projects units such as strategic management, International marketing etc. Also by working experience in an organisation may help to develop effective leadership capabilities as well as to understand it consequences.

· “Perfect life look”, I think it has better demonstration within the entire life. Up to now I have achieved many things in my life including the degree in management. From the school life I was student who always participated to the leadership programmes such as in team working tasks, by improving leadership skills today I have become as effective leader as a person who is ready to take any challenge in future career life. I have consider in one aspect in my life from the childhood, that is I can judge a person from their behaviours most of times and can understands that person inner strengths by evaluating his capabilities, as leader it is an important personal value I prefer. As well as a person who always participating help to the my peers to give solution on any situation and leading my team members always on positive way to a greatest vision may help them to build their own life effective. Widely it is become apart in our life not even till our career life end as well as when our life’s end.

Activity 4.1

Personality profile (Turn to next page)

According to the personality profile my score is like this,

· Surgency - 24

· Agreeableness- 25

· Adjustment 29

· Conscientiousness- 33

· Openness to Experience -28

As result above the higher the total number is the stronger personality dimension that describe my personality. Here my most strongest dimensions are 33 (conscientiousness)/ 29 ( adjustment)/28 (Openness to Experience). According to the result i have scored weakest dimension is the surgency. And agreeableness is scored as 25.

Evaluation

Conscientiousness includes how one approach work and life in general. Means I am success in high conscientiousness with high level of thoughtfulness with good impulse control and goal directed behaviours. Adjustment concern how an individual reacts to stress situation failures and even personal criticism. And I am tending to experience emotional stability, tend to be calm and not react to personal failure in a negative manner. High in openness to experience dimension feature characteristics such as imagination and insight and also tend to have a broad range of interests. Here the weakest dimension include I am low in surgency tend to like to work by themselves and do not wish to compete with others.

Activity 4.5

The cognitive style instrument (Turn to next Page)

Activity 5.6

Least preferred Co- Worker (LPC) (Turn to next Page)

According to this task I have choose my team member Anushika Siriwardana.

The leader having determined their LPC score, i have scored 96 means greater than 64 resulted the relationship oriented. High LPC leaders, are primary motivated by forming good relationship before concerning themselves with the task.

Appendix 4

The Leadership Grid (5.1) (Turn to next Page)

Activity 6.1

· I enjoy speaking in public- yes

· I appear confident and in control when i speak – yes

· When I speak, I paint a visual picture of my subject giving example that the audience can relate to – yes

· When I speak most people stop and listen- yes

· I make sure that i have all the facts before i make a presentation or speech- yes

· I use examples to illustrate the facts i present- yes

· People have used terms such as enthusiastic, powerful pr passionate about the way i speak- No

· I use inclusive language that makes the audience feel part of my vision- yes

· I use emotive language as well as facts- No

Yes - 7

No - 2

Here the more yeses represent that I am more likely in oral communication that will contribute to my charisma.

Activity 8.1

(Turn to next page)

According to the score chart i have scored more than 6 for connection power, legitimate power, expert power and referent power. That means i prefer to influence others by utilising that particular type of power. Scored less than 2 in coercive power, implies that Iam not prefer to utilise this particular power to influence others. As I define in appendix 1 these powers are directly can affect to my leadership improvements as well to enhance my organisational experiments.

Activity 8.2

Influence tactics

Influence tactics	never	Not often	sometimes	often	frequently
Rational persuasion	1	2	3	4	5
apprising	1	2	3	4	5
Inspirational appeals	1	2	3	4	5
Exchange	1	2	3	4	5
collaboration	1	2	3	4	5
Personal appeals	1	2	3	4	5
Ingratiation	1	2	3	4	5
Legitimate tactics	1	2	3	4	5
pressure	1	2	3	4	5
Coalition tactics	1	2	3	4	5

According the column I have scored 37. That means the more influence tactics I used, use often and probably are

Activity 9.1

Active listening behaviours

Active listening behaviour	never	Not often	Sometimes	Often	frequently
Making eye contact	1	2	3	4	5
Affirmative nods	1	2	3	4	5
No distracting gestures	1	2	3	4	5
Asking questions	1	2	3	4	5
paraphrasing	1	2	3	4	5
No interrupting	1	2	3	4	5
No talking over the top	1	2	3	4	5
Smooth transitions	1	2	3	4	5

According to the scale above I have scored 27. That means i have more effective as an active listener.

Activity 9.7

According to, the table I have Compromising style rather than Problem Solving style and sometimes I used to force my team participants to accept to resolve the problem where an unpopular action must be taken.

Conflict Management Style	Never	Not Often	Sometimes	Often	Frequently
Avoidance	1	2	3	4	5
Accommodation	1	2	3	4	5
Force	1	2	3	4	5
Negotiation	1	2	3	4	5
Collaboration	1	2	3	4	5

Personality test

Result

Big five locator

Am I team player

Question Number	Answer
1	4
2	5
3	4
4	3
5	5
6	4
7	5
8	5
9	4
10	5
Total amount	44

According to the score board results if I achieved between 40-50 results it has stated that I have a great team!

Team building skills (what is my team player style)

Interpersonal communication test

Self Assessment Investigate

Self assessment is an integral part of our career life to determine and to recognize our self concepts and how it will impact to the organization environment. It will assist in the organization to identify self- reality to estimate the personal actions through specific task and the level of creativity in decisions and intelligence. According to the self evaluation inventory I have participated in the, Personality test, Interpersonal communication test, Am I a team player, Team building skills, Big five lecture, Self Monitoring test, , The entrepreneur test.

. In personality test I have marginal or no preference of Extroversion over Introversion also Institution 38%, Thinking 50%, Judging 44%. According to the interpersonal communication test, as a strengths I am able to communicate clearly to others and success in average communication skills. And I am somewhat insightful, assertive when talking to others and relatively comfortable dealing with emotions.

From the Am I a team player test has gradually gotten to know me about how to approach to my team with great leadership skills and how to treat them well with better information and by revising goals and objectives about specific tasks, how effectively inspire them to encourage them to do well in specific tasks by learning and to grow with positive imaginations. I have gained important aspects of personality according to the Big Five Locator. It has listed clearly in an OCEAN model of personality. Openness to experience has stated that I am somewhat conventional, and very well organized and can be relied upon in conscientiousness, extroversion neither particularly social nor reversed, agreeableness stated that I am tending to consider the feeling of others; finally the neurotic-ism stated I am generally relaxed. The entrepreneur test has stated that I have good qualities of a successful entrepreneur with some weak spots. Also I should be able to cover the deficiency by either retraining myself or hiring someone with the necessary skills.

Wednesday, July 1, 2015

Personal Leadership Development

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